Privacy Policy

AJ Jovas Lounge ("AJ's Lounge", "we", "us") is a restaurant and lounge in Accra, Ghana. This policy explains what information we collect through our website (ajjovaslounge.com) and our mobile app, why we collect it, and the choices you have. It is written to comply with Ghana's Data Protection Act, 2012 (Act 843).

We only collect what we need to take and deliver your orders:

• Account details — when you sign in with Google or your phone number, we receive your name, email address, and/or phone number.
• Order details — the items you order, your delivery address or pickup choice, any notes you add, and your order history.
• Location — only if you choose to share it, to set your delivery address. You can always type an address instead.
• Device notification token — if you allow notifications in the app, so we can tell you when your order status changes.
• Guest orders — if you order without an account, we collect only the name and phone number you type at checkout so our team can reach you about the delivery.

We do not collect card or mobile-money credentials. All orders are paid on delivery or pickup, directly to our staff.

• To prepare, deliver, and hand over your orders.
• To contact you about an active order (by phone or notification).
• To show you your order history and let you re-order quickly.
• To keep our menu, events, and service running smoothly.

We do not sell your information, and we do not use it for third-party advertising.

Your data is stored with Google Firebase (Authentication and Cloud Firestore), a widely used and secured cloud platform. Google may process this data on servers outside Ghana. Order-status notifications are delivered through Expo's push notification service. These providers only process data on our behalf and under their own security commitments.

Your profile stays until you delete your account. Order records are kept as business records (they contain the name and phone number given at checkout) even after an account is deleted, as permitted for legitimate business and tax purposes.

• Access & correction — view and edit your name and phone number on the Account page (website) or Account tab (app).
• Deletion — delete your account yourself from the Account page or Account tab. This removes your profile and sign-in permanently.
• Notifications — turn them off any time in your device settings.
• Location — deny or revoke location access any time in your device settings; you can type your address instead.

Our services are intended for adults. We do not knowingly collect information from children.

If we change this policy, we will update this page and the "last updated" date above. Significant changes will be announced in the app or on the website.

Questions or requests about your data? Reach us at the lounge in Accra, on Instagram @ajjovaslounge, or through the contact details on our homepage.